Our e-commerce and online business team supports organisations in creating legally compliant and commercially effective digital platforms.
We prepare and review website terms and conditions, subscription agreements, returns and cancellation policies, and consumer facing documentation to ensure compliance with consumer protection laws, distance selling rules, and e-commerce legislation. We also advise on online contracting processes, payment structures, limitation of liability, and policies governing user generated content.
For technology companies and digital service providers, we support the development of licensing models, API access agreements, reseller and platform partnerships, and service specific documents. We also assist businesses operating hybrid online and offline models, ensuring consistency across all points of sale.
Our work frequently overlaps with data protection, advertising standards, and intellectual property. We collaborate with colleagues across these areas to deliver comprehensive legal support tailored to the needs of digital and e-commerce businesses. Whether entering new markets, expanding platform functionality, or reducing operational risk, we help clients deploy digital offerings with clarity and confidence.
For a confidential, no-obligation conversation about your legal needs, please contact our team, led by Andrew Gordon, via the form below.
UK GDPR Privacy Policy Guide: Key Requirements for Websites and Apps
Huge Changes to Unfair Dismissal Law on the Horizon
EU Digital Services Act (DSA): What UK Businesses Need to Know in 2026